TERMS OF SERVICE

Last updated: August 1, 2026

These Terms of Service govern your use of the website operated by 8TEE Studio and your purchase of products from https://8tee.net/.

Throughout these Terms, the terms “8TEE,” “8TEE Studio,” “we,” “us,” and “our” refer to 8TEE Studio. The terms “you” and “your” refer to any visitor, customer, or user of our website.

By visiting our website, creating an account, submitting information, or purchasing a product, you agree to these Terms of Service, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies displayed on the website.

Please read these Terms carefully before using our services.

1. ELIGIBILITY

By using this website, you confirm that:

• You are at least the age of legal majority in your country or region; or
• You have permission from a parent or legal guardian to use the website; and
• You are legally able to enter into a binding agreement.

You may not use our website or products for any unlawful, fraudulent, or unauthorized purpose.

2. ONLINE STORE TERMS

You agree not to:

• Violate any applicable law or regulation
• Infringe intellectual-property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to the website
• Interfere with website security or functionality
• Use automated tools to scrape, copy, or exploit website content without permission
• Submit false or misleading information
• Use the website to conduct fraudulent transactions
• Harass, threaten, abuse, or discriminate against others

A violation of these Terms may result in suspension or termination of access to our services.

3. PRODUCTS AND AVAILABILITY

We make reasonable efforts to display product descriptions, colors, images, measurements, materials, and specifications accurately.

However:

• Colors may appear differently depending on your screen or device.
• Product measurements may vary slightly due to manufacturing tolerances.
• Product photographs may include styling items that are not included with the purchase.
• Product availability may change without notice.
• Limited-release products may sell out and may not be restocked.

We reserve the right to:

• Limit product quantities
• Discontinue products
• Change product designs or specifications
• Restrict sales by person, region, or jurisdiction
• Refuse orders that appear fraudulent, abusive, or intended for unauthorized resale

4. LIMITED DROPS AND PRODUCT RELEASES

Certain 8TEE products may be released in limited quantities.

Adding a product to your cart does not reserve inventory. A product is not secured until checkout is completed and payment is successfully accepted.

During high-demand launches:

• Inventory may sell out quickly.
• Multiple customers may attempt to purchase the same remaining item.
• An order may be cancelled if inventory becomes unavailable because of a technical or stock-recording error.
• Restocks are not guaranteed.

We may limit the number of units purchased per customer, household, payment method, email address, or shipping address.

5. PRODUCT INFORMATION AND SIZING

Customers are responsible for reviewing:

• Product descriptions
• Size charts
• Fit information
• Fabric information
• Care instructions
• Shipping estimates
• Return eligibility

before completing a purchase.

Descriptions such as “oversized,” “relaxed,” or “unisex” are general fit descriptions and may fit differently depending on individual body shape and styling preference.

Where available, customers should compare the garment measurements with a similar item they already own.

6. PRICES

All prices are displayed in the currency shown on the website or during checkout.

Prices may change at any time without notice. A price change will not affect an order that has already been completed and accepted.

Prices may or may not include:

• Taxes
• Shipping charges
• Customs duties
• Import fees
• Carrier surcharges

Additional charges will be displayed during checkout where available.

Pricing errors may occasionally occur. If a product has been listed at an obviously incorrect price, we may:

• Contact you for confirmation
• Cancel the affected order
• Refund the amount paid

7. TAXES, DUTIES, AND IMPORT FEES

Customers are responsible for any applicable taxes, customs duties, import charges, brokerage fees, or similar government or carrier fees unless those charges are expressly collected during checkout.

International customers should review the Shipping Policy for further information.

We do not control customs assessments or charges imposed by destination authorities.

8. ORDERS

Submitting an order is an offer to purchase products under these Terms.

After an order is placed, you may receive an automated confirmation email. This confirmation acknowledges receipt of the order but does not necessarily mean the order has been finally accepted.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product unavailability
• Suspected fraud
• Payment authorization failure
• Pricing or description errors
• Violation of purchase limits
• Incorrect customer or delivery information
• Unauthorized resale activity
• Legal or regulatory restrictions

If we cancel an order after payment has been collected, we will issue an eligible refund to the original payment method.

9. ORDER INFORMATION

You agree to provide accurate and complete:

• Name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment information

You are responsible for reviewing this information before checkout.

Contact us promptly if you discover an error. We cannot guarantee that an order can be changed after it enters processing, production, or fulfillment.

10. PAYMENT

Payment must be successfully authorized before an order can be processed.

Payments may be handled by Shopify, banks, digital-wallet providers, card processors, or other third-party payment services.

By submitting payment information, you confirm that:

• You are authorized to use the payment method.
• The payment information is accurate.
• You authorize the applicable amount to be charged.
• You will not initiate an improper or fraudulent payment dispute.

We do not normally receive or store complete payment-card details.

11. DISCOUNTS AND PROMOTIONS

Discount codes and promotional offers:

• Must be used according to the stated conditions.
• May have expiration dates.
• May apply only to selected products or regions.
• May require a minimum order value.
• May not be combined unless expressly allowed.
• Have no cash value.
• Cannot normally be applied after an order has been completed.

We may modify or end promotions at any time where legally permitted.

Orders placed through misuse, duplication, manipulation, or unauthorized distribution of discount codes may be cancelled.

12. PRE-ORDERS AND MADE-TO-ORDER PRODUCTS

Some products may be offered as pre-orders or made-to-order items.

The applicable product page will state the expected production or processing period.

Estimated release, production, and shipping dates are not guaranteed and may change due to:

• Manufacturing delays
• Quality-control issues
• Material availability
• Carrier disruptions
• Events outside our reasonable control

If a significant delay occurs, we may provide an update or available options as required by applicable law.

Pre-order cancellation and return conditions will be displayed on the relevant product page or governed by our Refund & Return Policy.

13. SHIPPING AND DELIVERY

Shipping and delivery are governed by our Shipping Policy.

Delivery estimates are not guaranteed unless expressly stated.

We are not responsible for delays caused by:

• Carriers
• Customs authorities
• Severe weather
• Public emergencies
• Incorrect addresses
• Failed delivery attempts
• Events outside our reasonable control

However, nothing in these Terms removes any mandatory rights you may have under applicable consumer law.

Shopify requires merchants to make public-facing contact information, refund terms, and fulfillment timelines available to customers.

14. RETURNS, EXCHANGES, AND REFUNDS

Returns, exchanges, refunds, damaged items, and order cancellations are governed by our Refund & Return Policy.

Customers must follow the return-request process described in that policy.

Nothing in our Refund & Return Policy or these Terms limits mandatory consumer rights that apply in your country or region.

15. INTELLECTUAL PROPERTY

All content made available through the website is owned by, licensed to, or used with permission by 8TEE Studio, including:

• Brand names
• Logos
• Product artwork
• Graphic designs
• Photographs
• Videos
• Text
• Product descriptions
• Website layouts
• Illustrations
• Icons
• Downloadable materials
• Campaign concepts

This content is protected by copyright, trademark, design, and other intellectual-property laws.

You may view the website and make purchases for personal use. You may not, without written permission:

• Copy or reproduce our designs
• Download and redistribute artwork
• Sell counterfeit or derivative products
• Use product images for commercial purposes
• Remove watermarks or ownership notices
• Scrape or reproduce product listings
• Use our branding in a way that suggests affiliation
• Train, market, or operate another commercial product using our protected content

Purchasing a product does not transfer ownership of any artwork, trademark, copyright, or design right.

16. USER CONTENT

If you submit content to us, including:

• Reviews
• Photographs
• Videos
• Feedback
• Comments
• Social-media tags
• Suggestions

you confirm that:

• You have the right to submit the content.
• The content does not infringe another person’s rights.
• The content is not unlawful, deceptive, abusive, or harmful.
• Any person shown has provided any permission legally required.

Unless otherwise agreed, you grant 8TEE Studio a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, adapt, and share submitted content for website, social-media, customer-support, and marketing purposes.

You may contact us if you wish to request removal of submitted content. We will review requests in accordance with applicable law and our legitimate business obligations.

17. REVIEWS AND FEEDBACK

Reviews and feedback must reflect genuine experiences or opinions.

You may not submit:

• Fake reviews
• Reviews written in exchange for undisclosed compensation
• Defamatory content
• Harassment
• Promotional spam
• Content unrelated to the product or service
• Personal information belonging to another person

We may moderate or remove content that violates these Terms, but we are not obligated to publish every submission.

Where a review is incentivized, sponsored, gifted, or based on pre-launch community feedback rather than a verified purchase, it should be identified appropriately.

18. THIRD-PARTY TOOLS AND SERVICES

Our website may provide access to third-party services, applications, payment providers, social platforms, analytics services, or other tools.

These services may be governed by separate terms and privacy policies.

We do not control and are not responsible for:

• Third-party websites
• Third-party content
• Service availability
• Security practices
• Privacy practices
• Transactions completed outside our website

Use of third-party services is at your own discretion and subject to the third party’s applicable terms.

19. THIRD-PARTY LINKS

The website may contain links to third-party websites.

Links are provided for convenience and do not necessarily indicate endorsement.

We are not responsible for losses, disputes, content, purchases, or privacy issues arising from third-party websites.

You should review the relevant terms and policies before interacting with a third-party service.

20. PERSONAL INFORMATION

Our collection and use of personal information are described in our Privacy Policy.

By using the website, you acknowledge that personal information may be processed by Shopify and other service providers necessary to operate the store.

21. PROHIBITED USES

You may not use the website or its content:

• For unlawful purposes
• To violate intellectual-property rights
• To submit false or fraudulent orders
• To impersonate another person
• To collect information about other users without permission
• To distribute malware
• To bypass security measures
• To interfere with website functionality
• To engage in payment fraud or abusive chargebacks
• To conduct unauthorized resale or counterfeiting
• To send spam or harmful communications
• To discriminate against, harass, or threaten others

We may suspend or terminate access if prohibited activity is suspected.

22. WEBSITE AVAILABILITY

We do not guarantee that the website will always be:

• Available
• Error-free
• Secure
• Uninterrupted
• Compatible with every device
• Free of technical defects

We may update, modify, suspend, or discontinue website features without notice where reasonably necessary.

We are not liable for temporary unavailability caused by maintenance, hosting problems, internet failure, cyber incidents, or events beyond our reasonable control, except where liability cannot legally be excluded.

23. ACCURACY OF INFORMATION

We make reasonable efforts to keep website information current and accurate.

However, the website may occasionally contain:

• Typographical errors
• Pricing errors
• Product-description errors
• Stock inaccuracies
• Outdated information
• Technical mistakes

We may correct errors and update information at any time.

If an error materially affects your completed order, we will provide an appropriate resolution as required by applicable law.

24. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by law, the website and services are provided on an “as available” basis.

We do not guarantee that:

• The website will meet every personal expectation.
• Every product will appear identical on all screens.
• Website access will be uninterrupted.
• All errors will be corrected immediately.
• Every product will remain available.
• Results from using a product will be identical for every customer.

This section does not exclude warranties or rights that cannot legally be excluded under applicable consumer law.

25. LIMITATION OF LIABILITY

To the maximum extent permitted by law, 8TEE Studio and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website or products.

This may include:

• Loss of profits
• Loss of data
• Loss of business opportunity
• Loss caused by website interruption
• Loss resulting from unauthorized third-party activity

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes liability for matters that cannot legally be excluded, such as fraud or other mandatory statutory liability.

26. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless 8TEE Studio from claims, losses, liabilities, and reasonable costs resulting from:

• Your breach of these Terms
• Your unlawful use of the website
• Your infringement of another person’s rights
• Fraudulent or abusive activity connected to your account
• Content you submit

This section does not apply where prohibited by consumer-protection law.

27. TERMINATION

We may suspend or terminate access to the website where we reasonably believe that you have:

• Violated these Terms
• Engaged in fraud
• Threatened website security
• Abused staff or other users
• Infringed intellectual-property rights
• Used the website unlawfully

Obligations and liabilities incurred before termination will continue where applicable.

28. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or separated from the remaining Terms.

The remaining provisions will continue in effect.

29. WAIVER

A failure by us to enforce a provision of these Terms does not mean that we waive that provision or our right to enforce it later.

30. ENTIRE AGREEMENT

These Terms, together with our:

• Privacy Policy
• Refund & Return Policy
• Shipping Policy
• Product-page terms
• Checkout notices
• Other published policies

form the agreement between you and 8TEE Studio regarding your use of the website and purchases from the store.

31. GOVERNING LAW

These Terms are governed by the laws of:

These Terms are governed by the laws of Vietnam.

Any disputes will be handled by the courts or dispute-resolution bodies with lawful jurisdiction.

This clause does not remove mandatory consumer rights or legal protections available to customers in their country or region.

Do not simply choose the United States, United Kingdom, or another country unless your business is actually legally established there or you have received suitable legal advice.

32. DISPUTE RESOLUTION

Before beginning formal legal proceedings, you and 8TEE Studio agree to make a reasonable effort to resolve disputes directly.

Customers may contact:

support@8tee.net

Include:

• Name
• Order number
• Description of the issue
• Desired resolution
• Relevant evidence

Any arbitration, mediation, jurisdiction, class-action waiver, or similar clause should be added only after obtaining legal advice for the markets where you operate.

33. CHANGES TO THESE TERMS

We may update these Terms to reflect:

• Changes in our products
• Changes in Shopify services
• New website features
• Changes in business practices
• Legal or regulatory requirements

The current version will be posted on this page with an updated date.

Changes apply from the date they are published unless applicable law requires additional notice.

34. CONTACT INFORMATION

Questions about these Terms should be sent to:

8TEE Studio
Website: https://8tee.net/
Email: support@8tee.net
Business address: Xuan Duc, Phu Dong, Ha Noi
Country of establishment: Vietnamese